My experience with Chinesetown.com has been great. They are very polite and helpful and have a great deal of patients .They also take the time to explain all the little details to me. I am a very happy with my results and recommend them highly.
I remain a very happy customer and will stay with them until I am fluent in the Chinese language.
My idea about your school is that your organisation is very serious and really determined to student satisfaction, not only to making money. I noticed your tutor sometimes stays online with me even longer than 1 hour because she likes to complete the subject of the lesson. This is the difference between business and "core business", an expression that I use uncorrectely but effectively, not to indicate the main business of a company, but business made with heart!! I will surely pass your school name to my friends if I have the opportunity.
We read through portions of the text aloud; after each sentence or two she corrected my pronunciation errors, explained the meaning and usage of unfamiliar words and phrases, and helped me with difficult syntax. She was friendly, patient, and very helpful; she seemed able to figure out very quickly what my skill level was and to offer just the kind of help I needed. She was clearly well trained as a language teacher (she has a BA in teaching Chinese as a second language) and very experienced. Her English was also very strong, and she was able to offer precise English translations of tough Chinese words without any hesitation.
Overall, then, I was very impressed with my lesson.
I've learned Chinese with Chinesetown.com for about half a year now and I made great progress, especially on spoken Chinese. Their tutors are very nice and professional. Their customer services are excellent. I really enjoy learning with them.
I had no background in Chinese when I started three months ago. Now, I can speak quite some common expressions and many short phrases. I surprised my math teacher who is of Chinese origin. Nowadays it's cool if you can speak Chinese or Japanese in Netherlands, and I am one of those small groups of people!
Learning Chinese through this interactive medium has been an intense, but truly rewarding experience. One determines one's own pace by discussing in a focused way with one's tutor only those problems that need clarification. No reason therefore to be held back by a class, in which students would be on different levels. I was pleasantly surprised about the extent to which my basic knowledge of Chinese gained from this course enriched my recent visit to China.
ChineseTown has good teachers and well designed lessons. In each lesson I learn related characters and get to use them. The lessons are meaningful and apply to normal life, and the teacher can explain more about expression usage. The internet connection also works very well. I wish I had discovered ChineseTown earlier in my Chinese studies!
We have different levels of courses. So
you could still sign up for our classes. Based on your
needs, our experienced and responsible tutor will teach
you from the very beginning using English or even your
mother tongue. As your Chinese improves, the tutor will
use more and more Chinese in class for your benefits. We
guarantee that you will be satisfied with your decision to
join Chinesetown.com.
Most local training schools have
several dozens of students in one class and therefore
individual needs are often neglected. Private tutoring
usually costs or more per hour based on the tutor's
availability. Our live online 1-on-1 tutoring is among the
best since we have very strict criteria in hiring tutors.
Our tutors are professionally trained, experienced and
dedicated. Moreover, we guarantee you the lowest course
rate due to our strong and efficient IT system and low
overhead.
We recommend you first sign up for a
free trial 1-on-1 tutoring class (one hour) to get a feel
how it works and decide whether you'd like to continue or
not. Better yet, we have a promotion right now that you
could sign up for a series of free Chinese lessons for
Olympics (5 half-an-hour 1-on-1 classes). After these free
lessons, not only you will learn quite some Chinese, but
also have a pretty good idea how you would proceed in
learning Chinese.
No, not at all. Our purpose of
providing free trial is let you experience our flexible
teaching method, high quality and our best tutors since we
are confident you will like our program and service after
the free trial. However, you can just walk away and
nothing will happen if you don't like our program or you
need more time to make your decision. You are always
welcome if you decide to join us later on.
We recommend that you first sign up for
a 3-day free trial Online Learning to see whether you like
our courses, and then sign up formally to become a paid
active member of our Online Learning community.
We recommend that you first sign up for
a one hour free trial 1-on-1 lesson to see whether you
like our teaching method and quality, and then sign up
formally to become a paid active member of our community.
Current paid Gold (1-on-1 tutoring)
members can discuss with their tutor or our support staff
to upgrade to VIP if our current service is not enough and
extra or special services are needed.
Absolutely. We will send coupons or
give discount to current members who introduce other
people to join our program. We also run promotions very
often. So please check our website frequently to grab any
opportunities that may arise.
You need a computer with high speed
internet access. You also need microphone and speaker with
the computer. A good quality headphone set is preferred
for online learning. A web camera is also recommended,
even though not mandatory.
No problem. You don't need to be
worried. As long as you have a computer with necessary
accessories (See the last Q and A), our technical staff
will walk you through the setting up process and make sure
you are comfortable using the system. You could also
contact our technical staff anytime you come across a
problem (See Contact Us section). We are sure that not
only your Chinese will improve significantly, you will
also be more comfortable with technologies, such as using
computers, internet, online learning and instant messenger
tools.
You are always welcome to contact our
support staff. They will make sure you understand the
learning process. The best way is to sign up for a trial
lesson to experience how it works. There is absolutely no
obligation if you don't want to continue after your trial
lesson.
We accept payment through Paypal and
Google Checkout, which are two trustworthy brand names. So
transactions are actually done on Paypal and Google's
secure server. Your financial records don't even go
through our website. So your transaction is secure.
Your satisfaction is our No.1 priority.
If you are not satisfied with our service or quality even
after escalating to our management, you can cancel your
subscription at any time. We will give you a prorated
refund based on the balance of your subscription term. We
are confident you will come back later on if you really
want to learn or improve your Chinese since we are the
best.
